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What about large families and disable people?

To benefit of the established discounts, members of large families and disable people with an invalidity degree equal or higher of 65% must get a personal TTP in which loading the ten-trips ticket or single tickets.

I already have the Travel Pass, can I load other ticket in my Public Transport Card (TTP)?

On your personal TTP card you can upload a personal travel pass and two non-personal tickets, or three non-personal tickets.

And if I have a tourist ticket?

The tourist ticket makes an exemption, because once it is validated, this same Multi Card containing the tourist tickets can be used to load single tickets and ten-trips tickets.

Example: in a Multi Card from the automatic machine of Metro de Madrid and containing a two days Zone A tourist ticket, a Metrobús ten-trip tickets can be charged once expiring its period of validity.


The two-year warranty period provides the user with the right to free replacement of the damaged card, whenever the defects do not arise due to its misuse.

I cannot access to public transports with my Multi Card

When a Multi Card validation is not possible due to unknown causes, the user will buy a single-ticket and manage the incident at a TTP management office where a solution will be given.

And if my Multi Card is robbed?

In case of loss and theft, no reimbursement or any new issue is expected, thus a new Multi Card must be acquired at the automatic machines of Metro de Madrid and Light Rail, at the network of officially licensed tobacco shops and others authorised sale points.


Consorcio de Transportes de Madrid Consorcio de Transportes de Madrid - Tu sistema de transportes
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