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General aspects

The Multi Card is a non-personal prepaid contactless public transport card containing those non-profile tickets from the fare system service of the Madrid Region.

Nature and expiration

It is a prepaid contactless card, multi-person, and running for 10 years.


The Multi Card has a two-year warranty. During that time, the user shall have the right to request the replacement of a defective card at no cost, if these defects aren't due to its misuse.

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