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3. Public Transport Personal Card

• Atención a desplazados ucranianos
• Public Transport Personal Card
  • General aspects
  • How to get it?
  • How to use it?
  • Tickets it contains
  • Incidences management
  • FAQ
  • Management Offices
• Multi Card
• Other cards
• Tickets and Travel Passes
• Fares
• Fare Zones
• Devolución títulos de 10 viajes adquiridos en enero 2023

Public Transport Personal Card

 Información relativa al coronavirus:

• Si has cargado tu abono de 30 días después del 1 de febrero, podrás compensar la compra, siempre que se cumplan determinadas condiciones
• Obtén su TTP a través de la web tarjetatransportepublico.crtm.es
• Si necesitas información, utiliza nuestro canal telefónico 012 o escribe a [email protected]
• Más información en Medidas sobre Coronavirus

Request your Card, or set an appointment for a personalized attention in:
tarjetatransportepublico.crtm.es

 

For any question or issue, you can contact us by the following ways:

· Phone 012
· Email [email protected] 
· Management offices of the Public Transport Card

 

All tickets in the public transport system (with exceptions) can be loaded in the two modalities of contactless cards: the Public Transport Personal Card and the Multi Card.

The Public Transport Personal Card may contain a Travel Pass and two non-personal tickets, or three non-personal tickets.  

General
aspects

• Characteristics
• Charge
• Advantages
• Custody responsibility

How to
get it?

• Required documentation
• Issuance channels
• Card rates

How to
use it?

• Charge and validation
• Balance checking
• Profile/zone changes
• Control and inspection

Tickets it
contains

Incidences
management

Other
cards

FAQ

Management
offices

Related Information

• Ayudas al transporte público dirigidas a desempleados que participen en acciones de formación profesional para el empleo financiadas con fondos públicos.