Consorcio de Transportes de Madrid - Ir a la página de inicio

  • Iconos Tu sistema de Transporte

You are in:

  1. Home
  2. Customer service
  3. Procedures
  4. Management Offices

Management Offices

See here the location and public opening hours of the PTC Management Offices operating in the Madrid Region.

See here the location and public opening hours of the PTC Management Offices operating in the Madrid Region.


  • Madrid
    • AEROPUERTO T2 Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Metro lobby
      Monday to Sunday from 8:00 a.m. to 8:00 p.m. 
      Open Friday, November 9
      This office only resolves incidents and sells Tourist Cards
    • EMT and Suburban Bus Logo Metro8
    • AEROPUERTO T4 Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Metro/Renfe lobby
      Monday to Sunday from 8:00 a.m. to 8:00 p.m. 
      Open Friday, November 9
      This office only resolves incidents and sells Tourist Cards
    • Suburban Rail EMT and Suburban Bus Logo Metro 8
    • ATOCHA-RENFE Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -1
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.
    • Suburban Rail Metro 1
    • AVENIDA DE AMÉRICA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -3
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Long distance buses, suburban and EMT buses logosMetro 4679
    • CONSORCIO REGIONAL DE TRANSPORTES Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Plaza Descubridor Diego de Ordás, 3
      Monday to Friday from 8:00 a.m. to 8:00 p.m.
      Closed: Friday, November 9
    • Metro 1 Ríos Rosas 7 Alonso Cano Logo EMT 3 12 37 45 149
    • EMT Offices
      Calle Cerro de la Plata, 4. Monday to Friday from 8:00 a.m. to 2:00 p.m.
      Closed: Friday, November 9
      This office only makes cards for the first time, it does not resolve incidents
    • Metro 1 6 Pacífico
      Logo EMT 8 10 24 37 54 56 57 136 141 156 310
    • MÉNDEZ ÁLVARO INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Estación Sur (Bus Station. Shops place)
      Monday to Friday from 8:00 a.m. to 8:00 p.m.; Saturday from 10:00 a.m. to 2:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail Long distance buses, suburban and EMT buses logosMetro 4679
    • MONCLOA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -2
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.  
    • EMT and Suburban buses logos Metro3 6
    • NUEVOS MINISTERIOS INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Main Ticket Hall
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail Metro 6 810
    • PLAZA DE CASTILLA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Access to Paseo de la Castellana. Street level
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • EMT and Suburban buses logos Metro1 9 10
    • PRÍNCIPE PÍO INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Street level
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail EMT and Suburban buses logosMetro 6 10 R
    • SOL Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -1
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.
    • Suburban Rail Metro 1 2 3
    •  

    Office with balance recovery function Office with balance recovery function in case of loss or theft of the PT Card

    Office available for the management of the Annual Public Transport Card Office for the Annual Public Transport Card 2015 management (previous appointment)

    • AEROPUERTO T2 Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Metro lobby
      Monday to Sunday from 8:00 a.m. to 8:00 p.m. 
      Open Friday, November 9
      This office only resolves incidents and sells Tourist Cards
    • EMT and Suburban Bus Logo Metro8
    • AEROPUERTO T4 Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Metro/Renfe lobby
      Monday to Sunday from 8:00 a.m. to 8:00 p.m. 
      Open Friday, November 9
      This office only resolves incidents and sells Tourist Cards
    • Suburban Rail EMT and Suburban Bus Logo Metro 8
    • ATOCHA-RENFE Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -1
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.
    • Suburban Rail Metro 1
    • AVENIDA DE AMÉRICA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -3
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Long distance buses, suburban and EMT buses logosMetro 4679
    • CONSORCIO REGIONAL DE TRANSPORTES Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Plaza Descubridor Diego de Ordás, 3
      Monday to Friday from 8:00 a.m. to 8:00 p.m.
      Closed: Friday, November 9
    • Metro 1 Ríos Rosas 7 Alonso Cano Logo EMT 3 12 37 45 149
    • EMT Offices
      Calle Cerro de la Plata, 4. Monday to Friday from 8:00 a.m. to 2:00 p.m.
      Closed: Friday, November 9
      This office only makes cards for the first time, it does not resolve incidents
    • Metro 1 6 Pacífico
      Logo EMT 8 10 24 37 54 56 57 136 141 156 310
    • MÉNDEZ ÁLVARO INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Estación Sur (Bus Station. Shops place)
      Monday to Friday from 8:00 a.m. to 8:00 p.m.; Saturday from 10:00 a.m. to 2:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail Long distance buses, suburban and EMT buses logosMetro 4679
    • MONCLOA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -2
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.  
    • EMT and Suburban buses logos Metro3 6
    • NUEVOS MINISTERIOS INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Main Ticket Hall
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail Metro 6 810
    • PLAZA DE CASTILLA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Access to Paseo de la Castellana. Street level
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • EMT and Suburban buses logos Metro1 9 10
    • PRÍNCIPE PÍO INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Street level
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
      Closed: Friday, November 9
    • Suburban Rail EMT and Suburban buses logosMetro 6 10 R
    • SOL Office with balance recovery function Office available for the management of the Annual Public Transport Card
      Level -1
      Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
      Open Friday, November 9 from 10:00 a.m. to 10:00 p.m.
    • Suburban Rail Metro 1 2 3
    •  

    Office with balance recovery function Office with balance recovery function in case of loss or theft of the PT Card

    Office available for the management of the Annual Public Transport Card Office for the Annual Public Transport Card 2015 management (previous appointment)

  • Other Municipalities

  • Con la tecnología de Traductor de Google
    Consorcio de Transportes de Madrid Consorcio de Transportes de Madrid - Tu sistema de transportes
    Solicitamos su permiso para obtener datos estadísticos de su navegación en esta web, en cumplimiento del Real Decreto-ley 13/2012. Si continúa navegando consideramos que acepta el uso de cookies. OK | Más información