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How to get it?

Users who renew an annual travel pass

The CRTM will send a communication on the 3rd week of November to users who have the 2018 Annual Travel Pass, indicating how to proceed with the renewal of this ticket for 2019.

Users who need information, please contact tarjetatransportepublico@crtm.es or phone 012 for any questions.

  • Current photo, whose colour and size must be similar to the passport one (except you request it in the management office, where the photo is taken in situ).
  • Original and copy of ID, passport or residence authorization.
  • Printed filled form.
     
    • If you meet the criteria to obtain a discount, you must present the certificate of large family or the certificate of disability (equal or higher than 65%).
    • If the requesting party is 14 years old and does not have an ID, he/she must present an original and photocopy of the Family Book or the birth certificate. In addition, he/she must present a printed authorization of his/her parents/guardian and original and copy of the ID of his/her parents/guardian.

Consorcio de Transportes de Madrid Consorcio de Transportes de Madrid - Tu sistema de transportes
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