Request your Card, or set an appointment for a personalized attention in:
www.tarjetatransportepublico.es

For any question or issue, you can contact us by the following ways:

· Phone 012
· Email tarjetatransportepublico@crtm.es
· Management offices of the Public Transport Card

From 1 November, all tickets in the public transport system (with exceptions) can be loaded in the two modalities of contactless cards: the Public Transport Personal Card and the Multi Card, which can contain up to three different types of tickets.

The Public Transport Personal Card may contain a Travel Pass and two non-personal tickets, or three non-personal tickets.