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Blue Card

This is a transport ticket loaded in a contactless card with similar features to those of the Public Transport Card. It is addressed to citizens registered in the municipality of Madrid who meet certain age, disability characteristics or incomes limitations. Beneficiaries can apply for the Blue Card through the Madrid City Council. The Blue Card is only valid to be used in Metro services (Zone A), EMT urban buses and Madrid Light Rail (ML1).

How to acquire it

New Blue Card

See the requirements for the Blue Card on the following link:
Application requirements and documentation

The Blue Card application must be in person and by previous appointment at Citizen Offices of Línea Madrid.

Once the request is completed, the Public Transport Blue Card will be mailed free of charge directly to home.

Any incident that may arise with the Blue Card will be solved in the Management Office, except those at EMT and Colonia Jardín Station or in the tobacco shops. For avoiding unnecessary waits at the Management Offices, please make your appointment at the following link: www.tarjetatransportepublico.es

To use the new Blue Card, users have to charge the transport ticket in the automatic machines of the Madrid Metro stations (zone A), automatic tellers and authorized tobacconist's shops.

For any questions, you can contact us by phone at 012 or by email tarjetaazul@crtm.es.

Compatibility

  • The Blue Card beneficiaries can have simultaneously a Public Transport Card. However, they can activate only one of them.
  • As a holder of both cards, user can switch from one to another when desired, keeping in mind that disabling a card with an unfinished charge means to waive such charge.
  • The user can go to any of the Management Offices for deactivating a card and activating the other one, and request the change at no cost.
  • The card activation will take 24 to 48 hours from the request.

Fares

First card: free of charge.

Charge for 30-day: EUR 6.20.


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