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Management Offices

See here the location and public opening hours of the PTC Management Offices operating in the Madrid Region.


  • ATOCHA-RENFE Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Level -1
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m. 
  • Suburban Rail Metro 1
  • AVENIDA DE AMÉRICA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Level -1
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m. 
  • Long distance buses, suburban and EMT buses logosMetro 4679
  • COLONIA JARDÍN
    Monday to Friday from 7:00 a.m. to 10:00 p.m. 
  • Light Rail 23Metro 10
  • CONSORCIO REGIONAL DE TRANSPORTES Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Plaza Descubridor Diego de Ordás, 3
    Monday to Friday from 8:00 a.m. to 8:00 p.m. 
  • Metro 1 Ríos Rosas 7 Alonso Cano EMT Logo 3 12 37 45 149
  • EMT Offices
    Calle Cerro de la Plata, 4. Monday to Friday from 8:00 a.m. to 2:00 p.m. 
  • Metro 1 6 Pacífico
    EMT Logo 8 10 24 37 54 56 57 136 141 156 310
  • MONCLOA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Level -2
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m.  
  • EMT and Suburban buses logos Metro3 6
  • NUEVOS MINISTERIOS INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Main Ticket Hall
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m. 
  • Suburban Rail Metro 6 810
  • PLAZA DE CASTILLA INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Access to Paseo de la Castellana. Street level
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
  • EMT and Suburban buses logos Metro1 9 10
  • PRÍNCIPE PÍO INTERCHANGE STATION Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Street level
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m. 
  • Suburban Rail EMT and Suburban buses logosMetro 6 10 R
  • SOL Office with balance recovery function Office available for the management of the Annual Public Transport Card
    Level -1
    Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m. 
  • Suburban Rail Metro 1 2 3
  • TOBACCO SHOPS:
    • Calle Pinzón, 48 - 28022 Madrid
      Monday to Friday from 9:00 a.m. to 8:30 p.m.; Saturday from 9:00 a.m. to 2:00 p.m. 
    • Metro 5 Vista Alegre EMT Logo 35 Suburban bus 481 486
    • Paseo Delicias, 150 - 28045 Madrid
      Monday to Friday from 8:00 a.m. to 8:30 p.m.; Saturday from 9:00 a.m. to 2:00 p.m.   
    • Metro 3 Legazpi EMT Logo 8 19 45 47 59 62 76 85 86 247
    • Calle Fuencarral, 80 - 28004 Madrid
      Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 5:00 a.m. to 8:30 p.m.; Saturday from 9:00 a.m. to 2:00 p.m.  
    • Metro 1 10 Tribunal EMT Logo 40 149
    • Calle Murcia, 9 - 28045 Madrid
      Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 5:00 a.m. to 8:30 p.m.; Saturday from 9:00 a.m. to 2:00 p.m. 
    • Metro 3 Palos de la Frontera EMT Logo 6 19 27 45 47 55 247
    •  

Office with balance recovery function Office with balance recovery function in case of loss or theft of the PT Card

Office available for the management of the Annual Public Transport Card Office for the Annual Public Transport Card 2015 management (previous appointment)


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