Consorcio de Transportes de Madrid - Ir a la página de inicio

  • Iconos Tu sistema de Transporte

You are in:

  1. Home
  2. Customer service

Customer service

At the Consorcio Regional de Transportes de Madrid we work in order to provide you with the best public transport.

If you need any information or help, or wish to send us a complaint or suggestion, you may contact us by any of the following:

Telephone contact

  • 012: Monday to Friday from 8:00 AM to 10 PM. Saturdays, Sundays and bank holidays 10 AM to 10 PM.

E-mail contact

For questions related to:

Service in-person

Consorcio de Transportes de Madrid: Plaza del Descubridor Diego de Ordás, nº 3, ground floor. 28003 Madrid.

  • Customer service: Monday to Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 2:00 PM.
  • Entry Registry and fines management: Monday to Thursday from 8:30 AM to 2:30 PM and Friday from 8:30 AM to 2:00 PM.
  • Documentation Centre: Monday to Friday from 9:00 AM to 2:00 PM.

 

Location Map of Consorcio Regional de Transportes


Consorcio de Transportes de Madrid Consorcio de Transportes de Madrid - Tu sistema de transportes
Solicitamos su permiso para obtener datos estadísticos de su navegación en esta web, en cumplimiento del Real Decreto-ley 13/2012. Si continúa navegando consideramos que acepta el uso de cookies. OK | Más información